by katsstudios | Jun 20, 2024 | AI News
Top 9 AI Customer Support Software 2023 AI can detect a customer’s language and translate the message before it reaches your support team. Or you can use it to automatically trigger a response that matches language in the original inquiry. This AI tool...
by katsstudios | Apr 4, 2024 | AI News
10 examples of AI in customer service It’s also intuitive for agents to use and available alongside all their tools in a centralized workspace. Implementing AI for customer service requires significant planning, testing, and refinement–which is why it’s so important...