9 ways businesses use AI in customer service in 2023

Top 9 AI Customer Support Software 2023 AI can detect a customer’s language and translate the message before it reaches your support team. Or you can use it to automatically trigger a response that matches language in the original inquiry. This AI tool...

The 10 Best AI Solutions for Customer Service

10 examples of AI in customer service It’s also intuitive for agents to use and available alongside all their tools in a centralized workspace. Implementing AI for customer service requires significant planning, testing, and refinement–which is why it’s so important...